Refund policy
POVERTY GOLF — RETURN AND REFUND POLICY
We accept returns of eligible products within 30 days of purchase.
To be eligible for a return, the product must be unopened, unused, and in its original condition. Opened or used products cannot be returned. Proof of purchase is required.
To start a return, email orders@povertygolf.com with your order number, the email address used at checkout, and the reason for your return. Please wait for return instructions before sending your item. Returns sent without prior authorization may not be accepted.
Customers are responsible for return shipping costs. Original shipping charges are non-refundable. If your order arrived damaged, defective, or incorrect, contact orders@povertygolf.com before returning it so we can review the issue and provide appropriate instructions.
Once an eligible return is received and inspected, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the refund.
Items returned opened, used, damaged after delivery, or outside the 30-day return window are not eligible for a refund.
Questions about returns can be sent to orders@povertygolf.com.